Step 3 — WhatsApp Integration 

What you see: 

  • Configuration Fields Available:  
    • Webhook URL 
    • Verify Token 
    • Phone Number 
    • HSM Account ID & Password 
    • 2Way Account ID & Password 

  • Action Buttons:
    Generate QR: 
    Creates a QR code to scan and preview the bot on WhatsApp.
  • Integration Providers:  
    • Gupshup 
    • Karix 
    • Om 
    • Meta   

Why it matters: 

  • WhatsApp requires strict compliance. Templates must be pre-approved by Meta. 

What you need before this step: 

  • Verified WhatsApp Business Account. 
  • Access to Meta Business Manager. 

Outcome after action:  

  • Bot available on WhatsApp for opted-in users.  

Best practice: 

  • Keep templates short and professional. 
  • Always collect opt-in consent. 

Next

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