Troubleshooting

SymptomWhy it happensWhat to do
Create Bot button missingAlready created a botGo to dashboard → click New Bot.
Error on creationDuplicate bot nameUse a unique name.
Avatar not uploadingWrong file format/sizeUse JPG/PNG under 2MB.
Bot not visible after creationPage not refreshedRefresh or check under correct Company Code.

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