What you see: 

• A button on the Home page prompting you to train. 

• Training status bar (Processing → Completed). 

Why it matters: 

• Without training, new content won’t reflect in live chats. 

• Training ensures your bot uses the latest knowledge. 

What you need before this step: 

• Recent updates saved in Knowledge Hub. 

Outcome after action: 

• Updated bot ready to respond with new knowledge. 

Best practice: 

• Train after every change. 

• Schedule weekly retraining for active bots.